FAQs

Absolutely. Chile is one of the world’s most geographically diverse destinations, stretching from the Atacama Desert in the north to the glaciers of Patagonia in the south. Within a single journey you can experience world-class wine country, cosmopolitan cities, UNESCO World Heritage sites, ancient cultures and some of the clearest night skies on Earth.

Chile is celebrated for its wine (Cabernet Sauvignon and its signature Carmenère), the otherworldly Atacama Desert, the dramatic landscapes of Patagonia and Torres del Paine, the moai of Easter Island, and a sophisticated food scene. Its extreme length also makes it one of the world’s great road-and-sky destinations.

We design private, unhurried journeys built around you, combining local expertise, seamless logistics and genuine access — from family wineries to remote lodges. Rather than fixed packages, we create experiences that reflect your interests, pace and style, with personal service from your first inquiry to the end of your trip.

We operate throughout Chile: Santiago and Central Chile, Valparaíso and Viña del Mar, the Casablanca and Maipo wine valleys, the Atacama Desert, the Lake District and Chiloé, Patagonia and Torres del Paine, and Easter Island (Rapa Nui). We also design combined itineraries with Argentina, Peru and Bolivia.

A minimum of seven to 10 days lets you pair Santiago with one further region such as the Atacama or Patagonia. Two weeks is a better balance, making it possible to combine the capital, wine country, a major natural region and perhaps Easter Island or the Lake District without rushing.

Both are extraordinary and very different. The Atacama offers desert landscapes, salt flats, geysers and the world’s clearest skies, and is accessible year-round. Patagonia delivers glaciers, granite peaks and iconic trekking, and is best from spring to autumn. If time allows, many travelers combine the two — north and south — in one journey.

Yes. We design multi-country journeys that pair Chile with neighboring highlights — from crossing into Argentine Patagonia, to linking the Atacama with Bolivia’s Uyuni salt flats or Peru’s Machu Picchu. These are fully tailored and arranged as private, quote-based journeys.

Chile is a year-round destination, and the ideal time depends on the region. Patagonia and the Lake District are best from roughly September to April; the wine regions from October to April; the Atacama and Santiago all year; and Easter Island from October to March.

The Patagonian travel season runs roughly from October to April, with the long, mild days of December to February ideal for trekking, and March to April offering golden autumn color and fewer crowds. Winter (June to August) is quieter and more limited, but rewarding for snow scenery and solitude.

Because Chile spans more than 4,000 kilometers, its climate ranges dramatically: arid desert in the north, a Mediterranean climate around Santiago, temperate rainforest in the south, and cold, windy conditions in Patagonia. Remember the seasons are reversed — summer runs December to February, winter June to August.

Simply get in touch to confirm your date and details. Day tours are confirmed with full payment at the time of booking, made through a secure payment link or bank transfer (see Money & Payment below). Once confirmed, we take care of the rest, including hotel pickup where applicable.

Multi-day journeys are private and quote-based rather than booked online. You share your dates, interests and travel style; we design a tailored proposal; and once you’re happy, we confirm and handle every detail. Payment terms are set out in your personal proposal.

For the best availability — especially during Patagonia’s high season — we recommend booking several months ahead. Private experiences often involve boutique hotels, premium wineries and specialist guides, all of which have limited availability. Day tours can sometimes be arranged on shorter notice.

Absolutely. Every traveler is different, so we build fully personalized itineraries — from a single private day tour to multi-week journeys across Chile and beyond. Whether it’s a honeymoon, a family trip or a special-interest journey, we tailor it entirely to you.

Mostly, yes. Our specialty is fully private experiences designed around your interests and pace. We also arrange custom thematic small-group departures for travelers who share a passion — such as astronomy, hiking, wine and gastronomy, or photography — led by expert guides.

Yes. Pickup and drop-off are included for hotels within the urban area of Santiago — specifically the districts of Santiago Centro, Las Condes, Providencia and Vitacura. Hotels located near the airport carry a small additional fee, which we’ll confirm when you book.

Our tours are led by licensed local guides in any of six languages — English, Spanish, Portuguese, German, Italian and French — chosen when you book.

You’ll be accompanied by a licensed, knowledgeable local guide, and on most day tours a separate professional driver, so your guide can focus entirely on your experience. Our guides are chosen for their expertise and their genuine passion for Chile.

Yes. Because our experiences are private, we adapt the pace, walking distances and activities to suit your group — whether that means traveling with children, accommodating older guests, or simply enjoying a more relaxed rhythm. Just let us know your needs when planning.

For day tours, payment is made in full at the time of booking, through a secure payment link (Tab Travel or WeTravel) or by bank transfer. For multi-day journeys, payment terms are confirmed as part of your personal proposal.

Day tours can be cancelled up to 48 hours before the start time for a full refund, less a 5% processing fee. Multi-day journeys have cancellation terms specific to each itinerary, since they depend on hotels, airlines, wineries and other partners — these are detailed in your personal proposal.

Inclusions and exclusions vary by experience, so they’re listed clearly on each individual tour page. In general, private guiding and transport are included; items such as meals, entrance fees and gratuities depend on the specific tour.

Chile is generally more affordable than North America or Western Europe for dining and everyday costs, though premium experiences — remote Patagonia lodges, fine wine, private guiding — are priced accordingly. Because we tailor every trip, we can design an itinerary that fits your priorities.

Most travelers don’t. Citizens of the United States, Canada, the UK, the EU, Australia, New Zealand and most of Latin America receive a free 90-day tourist permit on arrival — no advance visa required. A small number of nationalities must obtain a consular visa first. The old airport “reciprocity fee” once charged to US, Canadian and Australian visitors no longer applies. Entry rules can change, so always confirm with an official Chilean government source or your nearest consulate before traveling.

A passport valid for your stay (six months’ validity is recommended). On arrival you’ll complete an agricultural declaration for Chile’s SAG service — you must declare any food, plant or animal products, as fines for undeclared items are significant. Keep the tourist card you receive at entry until you leave.

Yes. Rapa Nui has additional entry requirements beyond mainland Chile — typically a completed entry registration, a return or onward ticket, and proof of accommodation or a confirmed tour. For guests traveling with us, we take care of these details as part of the arrangements.

Chile is widely considered one of South America’s safest countries for travel, particularly in established tourist destinations. As anywhere, stay aware in busy urban areas and safeguard valuables. Traveling privately with local guides simplifies logistics and adds an extra layer of reassurance.

Yes. Santiago is generally regarded as one of the region’s safer capitals for visitors. Take the normal precautions you would in any large city — particularly in crowded areas and on public transport — and you can explore comfortably, especially with a private guide.

San Pedro de Atacama sits at around 2,400 meters, and some excursions climb considerably higher — to geysers and altiplanic lagoons above 4,000 meters. Most travelers are fine, but it helps to take the first day gently, stay hydrated and avoid heavy meals and alcohol while acclimatizing.

In Santiago and the main cities, tap water is treated and generally considered safe, though many visitors prefer bottled water for taste. In the Atacama, the naturally high mineral content leads most travelers to choose bottled water.

It depends on the regions you visit. Layers are essential everywhere, since mornings and evenings can be cool even in summer. Bring strong sun protection for Santiago and the Atacama, warm and windproof clothing for Patagonia, and comfortable walking shoes throughout. Your itinerary will include specific guidance.

The currency is the Chilean peso (CLP). Credit and debit cards are widely accepted in cities, hotels and restaurants, and ATMs are easy to find. It’s wise to carry some cash for smaller towns, markets and rural areas.

Not to travel with us — our guides speak your language. Beyond guided experiences, English is understood in many hotels and tourist areas, though a few words of Spanish are always appreciated and useful in smaller towns.

Connectivity is good in cities and most towns, and Wi-Fi is standard in hotels. An eSIM is the easiest option for staying connected on the move — you can install one before arrival. Coverage naturally thins in remote areas such as parts of Patagonia and the high Atacama.

Chile uses 220 volts at 50 Hz, with plug types C and L (two or three round pins). Travelers from North America and several other regions will need a plug adapter, and should check that devices support 220V.